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We work with several reputable shipping carriers to deliver our products, including USPS, UPS, FedEx, and DHL.
We strive to process and ship all orders as quickly as possible. Generally, orders are processed within 1-2 business days and shipped within 3-5 business days. Delivery times vary based on your location and shipping method selected during checkout.
Once your order has shipped, we will provide you with a tracking number and a link to the carrier's website where you can track the progress of your package. You will also receive updates via email or SMS as your package moves through the shipping process.
Yes, we offer international shipping to many countries around the world. However, shipping fees and delivery times may vary depending on your location and the shipping carrier used. Please note that international orders may also be subject to customs fees and import taxes, which are the responsibility of the buyer.
If you need to change the shipping address or shipping method after placing an order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible once the order has been processed and shipped.
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy. You may return any unworn, unwashed merchandise within 30 days of purchase for a full refund or exchange.
To initiate a return, please contact our customer service team via email or phone. We will provide you with a return authorization number and instructions for returning your merchandise. Please note that you will be responsible for the cost of return shipping
Yes, you may return or exchange items purchased online at our physical store. Please bring your order confirmation and merchandise to the store within 30 days of purchase to complete the return or exchange.
Yes, you may return or exchange items purchased online at our physical store. Please bring your order confirmation and merchandise to the store within 30 days of purchase to complete the return or exchange.
Once we receive your returned merchandise, we will process your refund within 3-5 business days. Refunds will be issued to the original form of payment used at the time of purchase. Please note that it may take additional time for the refund to appear on your account depending on your financial institution.
